Last updated: 8 November 2026. ZXenia has zero tolerance for child sexual abuse and exploitation. These Child Safety Standards set out our commitments and the measures we take to keep children off our Service and to protect them from harm. They form part of our Terms of Service and Community Guidelines.
1. Our Commitment
ZXenia is exclusively for adults aged 18 and over. We prohibit any person under 18 from creating an Account or using the Service, and we prohibit any Content or conduct that sexualises, exploits or endangers children, in accordance with the Sexual Offences Act, 2006, the Children Act, 2022, the Computer Misuse and Cybercrimes Act, 2018 and international standards.
2. Prohibited Content and Conduct
The following are strictly prohibited and will result in immediate and permanent termination of the Account and a report to the authorities:
- any child sexual abuse material (CSAM), in any form, including photographs, video, drawings, text and computer-generated or manipulated images;
- any Content that sexualises a minor, or any person who appears to be a minor, including through role-play, age-play language or school-related sexual themes;
- grooming, meaning any attempt to build a relationship with a minor, or with an adult in order to gain access to a minor, for a sexual purpose;
- sextortion, or any attempt to obtain sexual images or money by threatening to share images of a person;
- trafficking, or advertising, soliciting or facilitating the sexual exploitation of any person.
3. Preventive Measures
- Age assurance at sign-up. Every member must give a date of birth showing they are 18 or over and must accept our rules. Any attempt with an under-18 date is refused.
- Human review of photos. No profile photo is shown to other members until a person has reviewed it. Automated screening on our own servers flags possible nudity, missing faces and duplicated images to help moderators.
- Selfie verification. Members can be verified by a person who compares a live selfie with their profile photos.
- Language screening. Profile text, notes, messages and table posts are scanned for language that may indicate involvement of a minor; matches are sent to a moderator as a priority report.
- Chat photo protection. Photos in private conversations arrive blurred, may only be sent once both people have written to each other, and are withheld automatically if they appear to contain nudity.
- Limits on discovery. Members can only see and contact people within the age ranges both have chosen, and never anyone under 18.
4. Reporting
Any member can report a profile, message or table post as "May be under 18". These reports are placed at the top of our moderators' queue and are reviewed before any other report. While a report is under review, the reported profile is automatically withheld from discovery. You can also report concerns to us directly through our Contact page.
If you believe a child is in immediate danger, contact the police or call Childline Kenya on 116, which is free and available at all hours.
5. Our Response
When we identify suspected child sexual abuse or exploitation, we:
- remove the Content and suspend the Account immediately;
- preserve relevant records securely for law enforcement, notwithstanding our ordinary retention periods;
- report the matter to the National Police Service, including the Directorate of Criminal Investigations, and to other competent authorities and recognised reporting bodies as appropriate; and
- cooperate with lawful requests from authorities investigating the matter.
We never notify the person concerned in a way that could prejudice an investigation.
6. Training and Accountability
Everyone who moderates Content on ZXenia is trained to recognise and escalate child safety concerns, and child safety reports are reviewed by a senior member of our team. We review these Standards and our tools regularly.
7. Contact
Our designated child safety contact can be reached through our Contact page or at the support email address shown there. Please mark your message "Child safety" so that it is prioritised.